Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Retirement Online

Online Availability:

Mon, Wed & Fri: 7:00 am to 10:00 pm EST/EDT

Tue & Thu: 7:00 am to 6:00 pm EST/EDT

Sat & Sun: 6:00 am to 11:00 pm EST/EDT

Sign In

Learn about Retirement Online for Members

Improving Our Service to You!
We’re making improvements to Retirement Online to better serve you. To accomplish this, we need to temporarily suspend service. Beginning 6:00 pm Wednesday, December 21 until 7:00 am Friday, January 6 Retirement Online will be unavailable.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online is the fastest way to conduct business with NYSLRS and helps you avoid calling or mailing in forms.

  • Instant access to information about your benefits
  • Convenient tools to make changes to your account
  • Quicker service when you submit your requests online

Retirement Online Hours of Availability

Mon, Wed & Fri: 7:00 am to 10:00 pm

Tue & Thu: 7:00 am to 6:00 pm

Sat & Sun: 6:00 am to 11:00 pm

Visit our Retirement Online sign in page for the most current online availability information. Over time, hours of availability will be expanded.

It’s safe to use Retirement Online.

Retirement Online has the same security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.

About your web browser.

Retirement Online works best with Microsoft Edge and Google Chrome.

With Retirement Online, you can:

benefit information icon

View your
benefit information

Instead of relying on your annual statement or calling our Contact Center, you can review up-to-date information about your account when it’s convenient for you.

contact information icon

Update your
contact information

Make sure you receive important benefit information. Use Retirement Online to update your contact information, including your email address, phone number and mailing address, at any time.

email icon

Receive an email notification for important documents

Be the first to know when your Member Annual Statement and other correspondence are ready to view in Retirement Online. Change your delivery preference to email instead of waiting to receive a printed copy in the mail.

beneficiary icon

View or update your
beneficiaries

It’s a good idea to keep your beneficiary designations up to date. You can view your beneficiary selections and submit changes instantly.

loan icon

Apply
for a loan

If you are eligible to take out a loan against your NYSLRS membership contributions, you can see how much you can borrow, repayment options and if your loan will be taxable when you apply.

service credit icon

Buy back
past service credit

You can request credit for previous public employment and upload any supporting documentation.

manage loan and service credit icon

Manage loan and
service credit payments

Need to pay back a loan or purchase service credit? You can adjust your payment amount or make a lump sum payment.

estimate pension icon

Estimate your
pension benefit

In just a few steps, you can estimate your pension benefit based on up-to-date account information, then save and print the estimate for your records.

apply for retirement icon

Apply for
retirement

You can submit your retirement application and other retirement paperwork online without the hassle of mailing paper forms or having them notarized.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

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Tools & TipsTools & Tips

Keep Your Password Current

Be sure to sign in to your account at least once a year and update your password so it doesn’t expire.

User Guides

Use these guides for step-by-step instructions on:

Unlock Your Account

Steps for Unlocking Your Retirement Online Account Click to enlarge image

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Contact UsContact Us

If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form.

Learn about Retirement Online for Retirees

Improving Our Service to You!
We’re making improvements to Retirement Online to better serve you. To accomplish this, we need to temporarily suspend service. Beginning 6:00 pm Wednesday, December 21 until 7:00 am Friday, January 6 Retirement Online will be unavailable.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online is the fastest way to conduct business with NYSLRS and helps you avoid calling or mailing in forms.

  • Instant access to information about your benefits
  • Convenient tools to make changes to your account
  • Quicker service when you submit your requests online

Retirement Online Hours of Availability

Mon, Wed & Fri: 7:00 am to 10:00 pm

Tue & Thu: 7:00 am to 6:00 pm

Sat & Sun: 6:00 am to 11:00 pm

Visit our Retirement Online sign in page for the most current online availability information. Over time, hours of availability will be expanded.

It’s safe to use Retirement Online.

Retirement Online has the same security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.

About your web browser.

Retirement Online works best with Microsoft Edge and Google Chrome.

With Retirement Online, you can:

benefit information icon

View benefit
payment information

Select the date you want to view (beginning with your January 2023 payment and going forward) to see your benefit payment pay stub, including monthly and year-to-date payment amounts and deductions.

contact information icon

Update your
contact information

Make sure you receive important benefit information. Use Retirement Online to update your contact information, including your email address, phone number and mailing address, at any time. You can also schedule an address change if you spend part of the year in a second home.

manage direct deposit icon

Manage your direct
deposit information

Direct deposit is the fast and secure way to receive your pension payment. Use Retirement Online to make updates to your banking information instead of sending in a form.

email icon

Receive an email notification for important documents

Be the first to know when your 1099-R, Retiree Annual Statement and other correspondence are ready to view in Retirement Online. Change your delivery preference to email instead of waiting to receive a printed copy in the mail.

documents icon

View, save and
print your 1099-R

You can access your 1099-R Tax Form in Retirement Online, beginning with tax year 2023.

update federal tax withholding icon

Update your
federal tax withholding

If you need to adjust the amount withheld from your pension, save time by changing your federal withholding in Retirement Online.

income verification letter icon

Generate a pension
income letter

Sometimes a business may ask you to verify your pension income, maybe for housing or as part of an application for the Home Energy Assistance Program (HEAP). Use Retirement Online to generate a pension verification letter any time you need one.

beneficiary icon

View or update
your beneficiaries

It’s a good idea to keep your death benefit beneficiaries up to date. You can view your beneficiary selections and submit changes instantly.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Tools & TipsTools & Tips

Keep Your Password Current

Be sure to sign in to your account at least once a year and update your password so it doesn’t expire.

User Guides

Use these guides for step-by-step instructions on:

Unlock Your Account

Steps for Unlocking Your Retirement Online Account Click to enlarge image

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form.

Learn about Retirement Online for Beneficiaries

Improving Our Service to You!
We’re making improvements to Retirement Online to better serve you. To accomplish this, we need to temporarily suspend service. Beginning 6:00 pm Wednesday, December 21 until 7:00 am Friday, January 6 Retirement Online will be unavailable.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online is the fastest way to conduct business with NYSLRS and helps you avoid calling or mailing in forms.

  • Instant access to information about your benefits
  • Convenient tools to make changes to your account
  • Quicker service when you submit your requests online

Retirement Online Hours of Availability

Mon, Wed & Fri: 7:00 am to 10:00 pm

Tue & Thu: 7:00 am to 6:00 pm

Sat & Sun: 6:00 am to 11:00 pm

Visit our Retirement Online sign in page for the most current online availability information. Over time, hours of availability will be expanded.

It’s safe to use Retirement Online.

Retirement Online has the same security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.

About your web browser.

Retirement Online works best with Microsoft Edge and Google Chrome.

With Retirement Online, you can:

benefit information icon

View benefit
payment information

Select the date you want to view (beginning with your January 2023 payment and going forward) to see your benefit payment pay stub, including monthly and year-to-date payment amounts and deductions.

contact information icon

Update your
contact information

Make sure you receive important benefit information. Use Retirement Online to update your contact information, including your email address, phone number and mailing address, at any time. You can also schedule an address change if you spend part of the year in a second home.

manage direct deposit icon

Manage your direct
deposit information

Direct deposit is the fast and secure way to receive your pension payment. Use Retirement Online to make updates to your banking information instead of sending in a form.

email icon

Receive an email notification for important documents

Be the first to know when your 1099-R, Retiree Annual Statement and other correspondence are ready to view in Retirement Online. Change your delivery preference to email instead of waiting to receive a printed copy in the mail.

documents icon

View, save and
print your 1099-R

You can access your 1099-R Tax Form in Retirement Online, beginning with tax year 2023.

update federal tax withholding icon

Update your
federal tax withholding

If you need to adjust the amount withheld from your pension, save time by changing your federal withholding in Retirement Online.

income verification letter icon

Generate a pension
income letter

Sometimes a business may ask you to verify your pension income, maybe for housing or as part of an application for the Home Energy Assistance Program (HEAP). Use Retirement Online to generate a pension verification letter any time you need one.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Tools & TipsTools & Tips

Keep Your Password Current

Be sure to sign in to your account at least once a year and update your password so it doesn’t expire.

User Guides

Use these guides for step-by-step instructions on:

Unlock Your Account

Steps for Unlocking Your Retirement Online Account Click to enlarge image

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form.