Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Retirement Online

Online Availability:

Mon, Wed & Fri: 7:00 am to 10:00 pm EST/EDT

Tue & Thu: 7:00 am to 6:00 pm EST/EDT

Sat & Sun: 6:00 am to 11:00 pm EST/EDT

Available until 6:00 pm today, February 23.

Sign In

Learn about Retirement Online for Members

Improving Our Service to You!
We’re making improvements to Retirement Online to better serve you. To accomplish this, we need to temporarily suspend service. Beginning 6:00 pm Wednesday, December 21 until 7:00 am Friday, January 6 Retirement Online will be unavailable.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.

You can do things like update your contact information, view or update your beneficiaries, apply for a loan, request service credit, manage your loan and service credit payments, estimate your pension benefit or apply for retirement.

In many cases, you can use Retirement Online instead of sending forms through the mail or calling the Retirement System.

Retirement Online’s regular hours of availability are:

Mon, Wed & Fri: 7:00 am to 10:00 pm

Tue & Thu: 7:00 am to 6:00 pm

Sat & Sun: 6:00 am to 11:00 pm

Visit our Retirement Online sign in page for the most current online availability information. Over time, hours of availability will be expanded.

It’s safe to use Retirement Online.

Retirement Online has the same security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.

About your web browser.

Retirement Online works best with Microsoft Edge and Google Chrome.

With Retirement Online, you can:

benefit information icon

View your
benefit information

Instead of relying on your annual statement or calling our Contact Center, you can review up-to-date information about your account when it’s convenient for you.

contact information icon

Update your
contact information

Moving? No problem.
You can change your address, phone number or email address at any time.

beneficiary icon

View or update your
beneficiaries

It’s a good idea to keep your beneficiary designations up to date. You can view your beneficiary selections and submit changes instantly.

loan icon

Apply for a loan

If you are eligible to take out a loan against your NYSLRS membership contributions, you can see how much you can borrow, repayment options and if your loan will be taxable when you apply.

service credit icon

Request
service credit

Looking to buy back past service? You can request credit for previous public employment and upload any supporting documentation.

manage loan and service credit icon

Manage loan and
service credit payments

Need to pay back a loan or purchase service credit? You can adjust your payment amount or make a lump sum payment.

estimate pension icon

Estimate your
pension benefit

In just a few steps, you can estimate your pension benefit based on up-to-date account information, then save and print the estimate for your records.

apply for retirement icon

Apply for
retirement

You can submit your retirement application and other retirement paperwork online without the hassle of mailing paper forms or visiting our office.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form.

Learn about Retirement Online for Retirees

Improving Our Service to You!
We’re making improvements to Retirement Online to better serve you. To accomplish this, we need to temporarily suspend service. Beginning 6:00 pm Wednesday, December 21 until 7:00 am Friday, January 6 Retirement Online will be unavailable.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.

You can manage your direct deposit information, update your federal tax withholding, view your account details and pension payments, update your contact information, view or update death benefit beneficiaries and create an income verification letter.

In many cases, you can use Retirement Online instead of sending forms through the mail or calling the Retirement System.

Retirement Online’s regular hours of availability are:

Mon, Wed & Fri: 7:00 am to 10:00 pm

Tue & Thu: 7:00 am to 6:00 pm

Sat & Sun: 6:00 am to 11:00 pm

Visit our Retirement Online sign in page for the most current online availability information. Over time, hours of availability will be expanded.

It’s safe to use Retirement Online.

Retirement Online has the same security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.

About your web browser.

Retirement Online works best with Microsoft Edge and Google Chrome.

With Retirement Online, you can:

benefit information icon

View benefit
payment information

Select the date you want to view (beginning with your January 2023 payment and going forward) to see a breakdown of that month’s payment, including monthly and year-to-date payment amounts and deductions.

manage direct deposit icon

Manage your direct
deposit information

Direct deposit is the fast and secure way to receive your pension payment. Now you can use Retirement Online to make updates to your banking information instead of sending in a form.

update federal tax withholding icon

Update your
federal tax withholding

If you need to adjust the withholding amount from your pension, save time by submitting your W-4P tax information through Retirement Online.

contact information icon

Update your
contact information

Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time. You can also schedule an address change if you spend part of the year in a second home.

income verification letter icon

Generate a verification
of income letter

Sometimes a retiree does business that requires them to verify their pension income. Retirement Online allows you to generate an income verification letter any time you need one.

beneficiary icon

View or update
your beneficiaries

It’s a good idea to keep your death benefit beneficiaries up to date. You can view your beneficiary selections and submit changes instantly.

And, coming in 2024, you will be able to view and print your 1099-R tax form in Retirement Online.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form.

Learn about Retirement Online for Beneficiaries

Improving Our Service to You!
We’re making improvements to Retirement Online to better serve you. To accomplish this, we need to temporarily suspend service. Beginning 6:00 pm Wednesday, December 21 until 7:00 am Friday, January 6 Retirement Online will be unavailable.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.

You can do things like manage your direct deposit information, update your federal tax withholding, view your account details and payments received, update your contact information or create an income verification letter.

In many cases, you can use Retirement Online instead of sending forms through the mail or calling the Retirement System.

Retirement Online’s regular hours of availability are:

Mon, Wed & Fri: 7:00 am to 10:00 pm

Tue & Thu: 7:00 am to 6:00 pm

Sat & Sun: 6:00 am to 11:00 pm

Visit our Retirement Online sign in page for the most current online availability information. Over time, hours of availability will be expanded.

It’s safe to use Retirement Online.

Retirement Online has the same security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.

About your web browser.

Retirement Online works best with Microsoft Edge and Google Chrome.

With Retirement Online, you can:

benefit information icon

View benefit
payment information

Select the date you want to view (beginning with your January 2023 payment and going forward) to see a breakdown of that month’s payment, including monthly and year-to-date payment amounts and deductions.

manage direct deposit icon

Manage your direct
deposit information

Direct deposit is the fast and secure way to receive your pension payment. Now you can use Retirement Online to make updates to your banking information instead of sending in a form.

update federal tax withholding icon

Update your
federal tax withholding

If you need to adjust the withholding amount from your pension, save time by submitting your W-4P tax information through Retirement Online.

contact information icon

Update your
contact information

Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time. You can also schedule an address change if you spend part of the year in a second home.

income verification letter icon

Generate a verification
of income letter

Sometimes a retiree or beneficiary does business that requires them to verify their pension income. Retirement Online allows you to generate an income verification letter any time you need one.

And, coming in 2024, you will be able to view and print your 1099-R tax form in Retirement Online.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form.