View Your Account Information

On your Account Homepage, you can find your:

• Date of membership;
• Tier;
• Retirement plan (use the benefit plan code to find your retirement plan publication—for more information, check out our video); and
• Estimated total service credit.

Update Your Contact Information

It’s important we have your current contact information so you receive the news, correspondence and statements we send you.

To update your contact information:

• Look under My Profile Information.
• Click update next to email address, mailing address or phone number.

If you don’t already have an email address on file, please provide it so we can contact you quickly with important information, such as a change to your benefits. Use a personal email address you will have access to before and after you retire, not a work email address.

Get Email Notifications for Important Documents and Help Us ‘Go Green’

You can help us ‘go green’ and reduce paper waste by choosing email as your delivery preference for correspondence and other important documents. When you have something to view, we’ll send an email notifying you to sign in to Retirement Online. And it’ll save time—you’ll get access to your important documents sooner than printed copies are mailed.

To update your delivery preferences:

• Look under My Profile Information.
• Click update next to ‘Contact by’ or ‘Member Annual Statement by.’
• Choose Email from dropdown.

Be sure the email address listed in your profile is current.

If you choose email as your delivery preference, you will not receive a printed copy in the mail.

Manage Your Beneficiaries

NYSLRS retirement plans provide death benefits for beneficiaries of eligible members who die before retiring. It’s a good idea to review your beneficiaries from time to time to make sure they reflect your current wishes. The beneficiary you named before might not be the one you would choose today. You should also review the contact information for your named beneficiaries so we can find them when needed.

To add or remove beneficiaries or update their contact information:

• Look under My Account Summary.
• Click View and Update My Beneficiaries button.

Estimate Your Pension

How much will your pension be? It’s an important question as you plan for retirement. In just a few steps, most members can use Retirement Online to estimate their pension based on the most up-to-date account information we have on file, then save or print the estimate. You can enter different retirement dates and beneficiaries to see how those choices would affect your benefit and help you choose the retirement date that’s right for you.

• Look under My Account Summary.
• Click Estimate My Pension Benefit button.

Apply for a Loan and Manage Loan Payments

The fastest way to apply for a loan is in Retirement Online. You can see how much you are eligible to borrow, what the repayment amount would be and whether your loan will be taxable—all before you apply.

• Look under My Account Summary.
• Click Apply for a Loan button.

If you have an existing loan, you can check your current loan balance and adjust your payment amount or make an additional one-time payment.

• Look under My Account Summary.
• Click Manage My Loans button.

Request Additional Service Credit

You may be able to request additional service credit if you worked for your current or another public employer before joining NYSLRS or if you served in the U.S. Armed Forces and received an honorable discharge from active military duty. In most cases, you have to pay for additional service credit. But because service credit is a factor in the calculation of your retirement benefits, purchasing additional service credit will usually increase your pension. You must submit your request before retirement, and you should do it as early in your career as possible—the sooner you purchase your credit, the less it will generally cost.

To submit your request online:

• Look under My Account Summary.
• Click Manage My Service Credit Purchases button.
• Click Request Additional Service Credit link.

Get Your Member Annual Statement

Your Member Annual Statement is a valuable summary of your NYSLRS membership and benefits as of March 31, the end of the State fiscal year. You can access Statements dating back to 2022 online.

• Look under My Account Summary.
• Click View My Member Annual Statement button.

Statements are made available online each year in early May, sooner than printed copies are mailed—update your delivery preference to get notified.

Generate a Mortgage Verification Letter

If you are applying for a mortgage and need a summary of your NYSLRS account information, you can quickly generate a mortgage verification letter online. The document will show your contribution balance, the date and amount of your last loan, and if you have an existing loan, the current balance, the payroll deduction amount and the interest rate.

• Look under I want to… (located at the top right).
• Click Generate Mortgage Verification Letter link.

A confirmation message will appear. Click OK, and your letter will open in a pop-up box, ready for you to print or save.

The letter will show your account summary, including the current balance of your contributions, and if you have a loan, the date of your last loan and current loan balance.

Apply for Retirement

When you are ready to retire, avoid the hassle of paper forms and apply online. You’ll be able to see an estimate of your pension, select your payment option, enter federal tax withholding information, sign up for direct deposit, submit required documents and much more. Learn more about the advantages and how to apply for retirement in Retirement Online.

Other Online Transactions

If you were a member of another New York State public retirement system before joining NYSLRS, you may be able to reinstate your date of membership and tier.

• Look under My Account Summary.
• Click Reinstate a Previous Membership button.

If you leave public employment with less than ten years of service credit, you can withdraw your membership online and request a refund of your contributions. However, this will end your NYSLRS membership. Before you submit a withdrawal application, we recommend speaking with a customer service representative by sending a message using our secure contact form.

View Your Account Information

On your Account Homepage, you can find your:

• Retirement date;
• Monthly benefit amount after credits and deductions;
• Payment method; and
• The date of the last payment you received.

Update Your Contact Information

It’s important we have your current contact information so you receive the tax information, news, correspondence and statements we send you.

To update your contact information:

• Look under My Profile Information.
• Click update next to email address, mailing address or phone number.

You can even schedule an address change, so you’ll get NYSLRS mail at your seasonal home without interruption. Select or enter the effective date in the Change As Of field.

Get Email Notifications for Important Documents

You can help us ‘go green’ and reduce paper waste by choosing email as your delivery preference for correspondence and other important documents. When you have something to view, we’ll send an email notifying you to sign in to Retirement Online. And it will save time—you’ll get access to your important documents sooner than printed copies are mailed.

To update your delivery preferences:

• Look under My Profile Information.
• Click update next to ‘Contact by,’ ‘1099-R Tax Form Delivery by’ or ‘Retiree Annual Statement by.’
• Choose Email from dropdown.

Be sure the email address listed in your profile is current.

If you choose email as your delivery preference, you will not receive a printed copy in the mail.

Manage Your Beneficiaries

Most NYSLRS retirement plans provide a post-retirement death benefit for beneficiaries of eligible retirees who die after retiring directly from service or within one year of leaving public employment.

It’s a good idea to review your beneficiaries from time to time to make sure they reflect your current wishes. The beneficiary you named before might not be the one you would choose today. You should also review the contact information for your named beneficiaries so we can find them when needed.

To add or remove beneficiaries or update their contact information:

• Look under My Account Summary.
• Click View and Update My Beneficiaries button.

View Your Pension Pay Stubs

Your pension pay stub gives you valuable insight into your monthly pension payment, including a breakdown of credits and deductions. Throughout the year, you can access your pay stubs online to see year-to-date totals.

To view your pension pay stubs:

• Look under I want to… (located at the top right).
• Click View Pension Check link.
• Select date of the pension payment to view.

Change Your Direct Deposit Information

Whether you’ve switched banks or need to move your deposits to a different account, you can make those changes quickly with Retirement Online. Your changes will generally be applied to your next month’s pension payments.

To update your direct deposit information:

• Look under I want to… (located at the top right).
• Click Update Direct Deposit link.
• Follow steps to update your bank account number and routing number.

Not using direct deposit yet? Don’t wait to receive a check in the mail—direct deposit is fast, convenient and secure. Sign up for direct deposit now and get your money sooner.

Adjust Your Federal Tax Withholding

Retirement Online is the fastest and most convenient way to complete the W-4P Form and update your federal tax withholding for your NYSLRS pension.

• Look under My Account Summary.
• Click Update My W-4P Tax Information button.
• Follow steps to update your withholding.

If you update your federal tax withholding online by the middle of the month, your changes will generally be applied to that month’s pension payment.

For more information, including instructions for updating your withholding, visit our Taxes and Your Pension page.

Get Your 1099-R Tax Form

While your NYSLRS pension is not subject to New York State or local income tax, most NYSLRS pensions are subject to federal income tax. Each year, we provide a 1099-R tax form with the information you need to file your taxes. We mail printed 1099-Rs by January 31. However, we make 1099-Rs available in Retirement Online sooner than printed copies are mailed.

To view, save or print your 1099-R tax form:

• Look under My Account Summary.
• Click Manage My 1099-R Tax Forms button.
• Select an option from Year dropdown.
• Click Generate button.

Generate a Pension Income Verification Letter

Some organizations may ask for a letter verifying your pension income—maybe for housing or as part of an application for the Home Energy Assistance Program (HEAP). Retirement Online is the fastest way to get a pension income verification letter.

• Look under I want to… (located at the top right).
• Click Generate an Income Verification Letter link.

A confirmation message will appear. Click OK, and your letter will open in a pop-up box, ready for you to print or save.

Get Your Retiree Annual Statement

Your Retiree Annual Statement provides a year-end summary of your pension payments for the last calendar year, including the total amount you received and a breakdown of credits, deductions and taxes. We mail printed Statements by the end of February. However, we make Statements available in Retirement Online sooner than printed copies are mailed.

To view, save or print your Statement:

• Look under My Account Summary.
• Click View My Retiree Annual Statement button.
• If Retirement System is blank, click Look Up icon and select ERS or PFRS from dialog box.
• Click Look Up icon next to Calendar Year field and select an option from dialog box.
• Click Generate Statement button.

The document will download on to your computer.

If you are a beneficiary receiving a monthly payment due to the death of a NYSLRS member or retiree, you can register for Retirement Online. (Note: If the member or retiree who named you as a beneficiary is still alive, you will not be able to access their account information or make changes.)

Update Your Contact Information

It’s important we have your current contact information so you receive the tax information, news, correspondence and statements we send you.

To update your contact information:

• Look under My Profile Information.
• Click update next to email address, mailing address or phone number.

You can even schedule an address change, so you’ll get NYSLRS mail at your seasonal home without interruption. Select or enter the effective date in the Change As Of field.

Get Email Notifications for Important Documents

You can help us ‘go green’ and reduce paper waste by choosing email as your delivery preference for correspondence and other important documents. When you have something to view, we’ll send an email notifying you to sign in to Retirement Online. And it will save time—you’ll get access to your important documents sooner than printed copies are mailed.

To update your delivery preferences:

• Look under My Profile Information.
• Click update next to ‘Contact by,’ ‘1099-R Tax Form Delivery by’ or ‘Retiree Annual Statement by.’
• Choose Email from dropdown.

Be sure the email address listed in your profile is current.

If you choose email as your delivery preference, you will not receive a printed copy in the mail.

View Your Pension Pay Stubs

Your pension pay stub gives you valuable insight into your monthly pension payment, including a breakdown of credits and deductions. Throughout the year, you can access your pay stubs online to see year-to-date totals.

To view your pension pay stubs:

• Look under I want to… (located at the top right).
• Click View Pension Check link.
• Select date of the pension payment to view.

Change Your Direct Deposit Information

Whether you’ve switched banks or need to move your deposits to a different account, you can make those changes quickly with Retirement Online. Your changes will generally be applied to your next month’s pension payments.

To update your direct deposit information:

• Look under I want to… (located at the top right).
• Click Update Direct Deposit link.
• Follow steps to update your bank account number and routing number.

Not using direct deposit yet? Don’t wait to receive a check in the mail—direct deposit is fast, convenient and secure. Sign up for direct deposit now and get your money sooner.

Adjust Your Federal Tax Withholding

Retirement Online is the fastest and most convenient way to complete the W-4P Form and update your federal tax withholding for your NYSLRS pension.

• Look under My Account Summary.
• Click Update My W-4P Tax Information button.
• Follow steps to update your withholding.

If you update your federal tax withholding online by the middle of the month, your changes will generally be applied to that month’s pension payment.

For more information, including instructions for updating your withholding, visit our Taxes and Your Pension page.

Get Your 1099-R Tax Form

While your NYSLRS pension is not subject to New York State or local income tax, most NYSLRS pensions are subject to federal income tax. Each year, we provide a 1099-R tax form with the information you need to file your taxes. We mail printed 1099-Rs by January 31. However, we make 1099-Rs available in Retirement Online sooner than printed copies are mailed.

To view, save or print your 1099-R tax form:

• Look under My Account Summary.
• Click Manage My 1099-R Tax Forms button.
• Select an option from Year dropdown.
• Click Generate button.

Generate a Pension Income Verification Letter

Some organizations may ask for a letter verifying your pension income—maybe for housing or as part of an application for the Home Energy Assistance Program (HEAP). Retirement Online is the fastest way to get a pension income verification letter.

• Look under I want to… (located at the top right).
• Click Generate an Income Verification Letter link.

A confirmation message will appear. Click OK, and your letter will open in a pop-up box, ready for you to print or save.

Get Your Annual Benefit Statement

Your Annual Benefit Statement provides a year-end summary of your pension payments for the last calendar year, including the total amount you received and a breakdown of credits, deductions and taxes. We mail printed Statements by the end of February. However, we make Statements available in Retirement Online sooner than printed copies are mailed.

To view, save or print your Statement:

• Look under My Account Summary.
• Click View My Retiree Annual Statement button.
• If Retirement System is blank, click Look Up icon and select ERS or PFRS from dialog box.
• Click Look Up icon next to Calendar Year field and select an option from dialog box.
• Click Generate Statement button.

The document will download on to your computer.