Online Availability:
M, W, Th, F: 7:00 am to 9:30 pm EST/EDT
Tu: 7:00 am to 6:00 pm EST/EDT
Sa & Su: 6:00 am to 11:00 pm EST/EDT
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To protect the health of our members and employees, Retirement System consultation offices are closed until further notice. To schedule a phone consultation, and for all other inquiries, contact us at 1-866-805-0990; 518-474-7736 in the Albany, NY area. However, we strongly encourage you to use Retirement Online to do business with NYSLRS at this time.
COVID-19 Information: To understand your NYSLRS benefits if you are impacted by COVID-19, and the steps to take if you become seriously ill, visit our COVID-19 Help Center.
OverviewNow, it’s easier than ever to do business with NYSLRS.
Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.
You can do things like update your contact information, view or update your beneficiaries, apply for a loan, request service credit, manage your loan and service credit payments, estimate your pension benefit or apply for retirement.
In many cases, you can use Retirement Online instead of sending forms through the mail or calling the Retirement System.
Retirement Online is not available 24/7, yet.
At this time, Retirement Online is available:
Monday, Wednesday, Thursday, Friday: 7:00 am to 9:30 pm
Tuesday: 7:00 am to 6:00 pm
Saturday & Sunday hours will remain 6:00 am to 11:00 pm
Over time, we will be expanding our hours.
It’s safe to use Retirement Online.
Retirement Online has the security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.
About your web browser.
Retirement Online works best with Microsoft Edge and Google Chrome. You can download Microsoft Edge or Google Chrome at the following links: Microsoft Edge | Google Chrome
With Retirement Online, you can:
View your
benefit information
Instead of relying on your annual statement or calling our Contact Center, with Retirement Online, you can review more up-to-date information about your account when it’s convenient for you.
Update your
contact information
Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time.
View or update your
beneficiaries
It’s a good idea to keep your beneficiary designations up to date. With Retirement Online, you can view your beneficiary selections and submit changes instantly.
Apply for a loan
You may be eligible to take out a
loan against your Retirement System contributions. If so, you can do it quickly and conveniently with Retirement Online.
Request
service credit
Looking to buy back past service? You can request credit for previous public employment and upload any supporting documentation in Retirement Online.
Manage loan and
service credit payments
Need to pay back a loan or purchase service credit? You can manage your payments in Retirement Online to adjust your payment amount or make a lump sum payment.
Estimate your
pension benefit
In just a few steps, you can estimate your pension benefit based on up-to-date account information, then save and print the estimate for your records.
Apply for
retirement
You can submit your retirement application and other retirement paperwork online without the hassle of mailing paper forms or visiting our office.
Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.
Contact UsIf you have trouble using Retirement Online or you are unable to register for an account, please call our Contact Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area. You may also email us using our secure contact form.
To protect the health of our members and employees, Retirement System consultation offices are closed until further notice. To schedule a phone consultation, and for all other inquiries, contact us at 1-866-805-0990; 518-474-7736 in the Albany, NY area. However, we strongly encourage you to use Retirement Online to do business with NYSLRS at this time.
COVID-19 Information: To understand your NYSLRS benefits if you are impacted by COVID-19, and the steps to take if you become seriously ill, visit our COVID-19 Help Center.
OverviewNow, it’s easier than ever to do business with NYSLRS.
Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.
You can do things like update your contact information, view or update your beneficiaries, view your account details and pension payments, or create an income verification letter.
In many cases, you can use Retirement Online instead of sending forms through the mail or calling the Retirement System.
Retirement Online is not available 24/7, yet.
At this time, Retirement Online is available:
Monday, Wednesday, Thursday, Friday: 7:00 am to 9:30 pm
Tuesday: 7:00 am to 6:00 pm
Saturday & Sunday hours will remain 6:00 am to 11:00 pm
Over time, we will be expanding our hours.
It’s safe to use Retirement Online.
Retirement Online has the security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.
About your web browser.
Retirement Online works best with Microsoft Edge and Google Chrome. You can download Microsoft Edge or Google Chrome at the following links: Microsoft Edge | Google Chrome
With Retirement Online, you can:
View your
benefit information
Instead of relying on your annual statement or calling our Contact Center, with Retirement Online, you can review more up-to-date information about your account when it’s convenient for you.
Update your
contact information
Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time. You can also schedule an address change if you spend part of the year in a second home.
View or update your
beneficiaries
It’s a good idea to keep your beneficiary designations up to date. With Retirement Online, you can view your beneficiary selections and submit changes instantly.
Generate a verification
of income letter
Sometimes a retiree or beneficiary does business that requires them to verify their pension income. Retirement Online allows you to generate an income verification letter any time you need one.
We will soon introduce additional features, including the ability to manage your direct deposit information.
Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.
Contact UsIf you have trouble using Retirement Online or you are unable to register for an account, please call our Contact Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area. You may also email us using our secure contact form.
To protect the health of our members and employees, Retirement System consultation offices are closed until further notice. To schedule a phone consultation, and for all other inquiries, contact us at 1-866-805-0990; 518-474-7736 in the Albany, NY area. However, we strongly encourage you to use Retirement Online to do business with NYSLRS at this time.
COVID-19 Information: To understand your NYSLRS benefits if you are impacted by COVID-19, and the steps to take if you become seriously ill, visit our COVID-19 Help Center.
OverviewNow, it’s easier than ever to do business with NYSLRS.
Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.
You can do things like view your account details and payments received, update your contact information, or create an income verification letter.
In many cases, you can use Retirement Online instead of sending forms through the mail or calling the Retirement System.
Retirement Online is not available 24/7, yet.
At this time, Retirement Online is available:
Monday, Wednesday, Thursday, Friday: 7:00 am to 9:30 pm
Tuesday: 7:00 am to 6:00 pm
Saturday & Sunday hours will remain 6:00 am to 11:00 pm
Over time, we will be expanding our hours.
It’s safe to use Retirement Online.
Retirement Online has the security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity.
About your web browser.
Retirement Online works best with Microsoft Edge and Google Chrome. You can download Microsoft Edge or Google Chrome at the following links: Microsoft Edge | Google Chrome
With Retirement Online, you can:
View your
account information
Instead of calling our Contact Center, with Retirement Online, you can review more up-to-date information about your account when it’s convenient for you.
Update your
contact information
Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time. You can also schedule an address change if you spend part of the year in a second home.
Generate a verification
of income letter
Sometimes a retiree or beneficiary does business that requires them to verify their pension income. Retirement Online allows you to generate an income verification letter any time you need one.
We will soon introduce additional features, including the ability to manage your direct deposit information.
Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.
Contact UsIf you have trouble using Retirement Online or you are unable to register for an account, please call our Contact Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area. You may also email us using our secure contact form.
