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NYS Comptroller

Thomas P. DiNapoli

Retirement Online

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Retirement Online Notifications

Employers sometimes receive Retirement Online system notifications. These notifications may be about billing or reporting matters, or be sent when your employees complete a member transaction, whether they submit their request to NYSLRS through Retirement Online, over the phone, or through the mail.

Informational notifications provide employers important details about your employees and your reports, such as confirming that a report has been posted to Retirement Online. These will remain on your panel until you manually remove them.

Actionable notifications require that you complete a task, such as confirming a member’s termination date. In some cases, you may receive multiple notifications about the same matter for each employee affected. After it’s addressed, the notification is automatically removed from your panel. If a user with the same security role as you completes the action listed in a notification, it will be removed from their view immediately and removed from your view on the next business day. It is important to act on notifications in a timely manner. If you fail to act on a notification by the due date, the notification will be removed and you will be contacted by NYSLRS.

To find notifications that apply to you, use the drop-down menu to select your security role. Then, click “Filter.” The Employer Reporting Submitter and Employer Reporting Uploader roles do not apply to State employers. Currently, the Billing security role is not listed in the drop-down menu and does not receive any notifications; however, this will change beginning Summer 2020.

If you do not understand a notification that you have received, call the Retirement Online Help Desk at 1-844-619-9614.

Results for: All Security Roles
Notification Roles Type Description
The Contact Administrator will only receive the following notifications if no action has been taken or if the Payroll or Personnel security roles have not been assigned.
{Location Code}: {NYSLRS ID} has completed Tier Reinstatement process
{Member Name} has completed his/her Tier Reinstatement process in {Retirement System}
Here are the member's new details:
Tier: {Tier}
Contribution Rate: {Contribution Rate}
• Payroll
• Personnel
InformationalThis notification informs you that a member has reinstated to another tier. This may result in a change in contribution rate. Please review this information and update your records accordingly.
{Location Code}: {NYSLRS ID} has reached the mandatory retirement age
{Member Name}, {NYSLRS ID} has reached the mandatory retirement age.
• PayrollInformationalThis notification informs you when a member has reached the mandatory retirement age of their retirement plan.
{Location Code}: Confirm Salary and Service for {NYSLRS ID}
The member {Member Name} {Member EMPLID}, SSN: {Member SSN} has reported to NYSLRS that they were employed at your location for the period between {start date requested by member} and {end date requested by member} as part of a Service Credit Purchase case (Case ID: {Case #}) open against the member. If the dates in question are after the member's start date at your location, and the member has not yet been reported for the report end dates, submit a regular report in retirement online with days and earnings; if the member has already been reported for these report end dates, then submit an adjustment report. To determine if the member has been reported for these end dates, please use the "Search Employee" feature in Retirement Online. If the service dates are before the hire date recorded in Retirement Online, then download, complete, and return the RS5120 - Monthly Salary and Service Certification ({link to document}) to NYSLRS. Once complete, please click on the 'Remove Notification' button to remove this notification. If the member did not work at your location between these two dates, please do not submit any reports and click on the "Remove Notification' button to remove this notification. If you need further information regarding this request or to identify this employee, please contact us.
• Payroll
• Submitter
Informational This notification informs you that a member, who is purchasing service credit, has reported to NYSLRS that they were employed at your location.

Please review the employment dates for the member (current or former).

If the member is currently employed at your location, determine if they have been reported to NYSLRS using the "Search Employee" feature. If they have not yet been reported, submit a regular report with the member's days and earnings. If they have been reported, you can submit the days and earnings using an adjustment report.

If the employment dates are from before the member's recorded hire date, please fill out the Monthly Salary and Service Certification form (RS5120) and upload the form in Retirement Online.

If the member did not work at your location during the employment dates listed, please do not submit a report.
{Location Code}: Employees have reached their Cessation Dates.
The listed employees of {Location Code} have reached their Cessation Dates. They are no longer required to contribute.
• PayrollInformationalThis notification informs you that members are no longer required to make contributions. Please review the list of members and stop taking contributions beginning on the next available payroll cycle.
{Location Code}: New Loan/SCP Deduction
There are new updates to employee loan and/or service credit purchase deductions that require prompt action. Please select the link below to review and update these deductions. It is important that this information remains up to date.
• Payroll
• Submitter
ActionableThis notification advises you that a member's loan or service credit purchase deduction has changed. Please review these changes and make any necessary loan payment or service credit purchase payment updates beginning on the next available payroll cycle.
{Location Code}: Retirement Notice
{NYSLRS ID} has applied for retirement. Please go to the following link to upload the "Statement of Accrued Payments and Leave Credits" form (RS6221).
• Payroll
• Personnel
ActionableThis notification advises you that a member has applied for retirement. Please fill out the Statement of Accrued Payments and Leave Credits form (RS6221) and upload the form in Retirement Online.
{Location Code}: Start taking Service Credit deductions for {NYSLRS ID}
Take a {Pre-Tax Deduction Amount} pre-tax deduction and {Post-Tax Deduction Amount} post-tax deduction (total {Total Deduction}) in {Number of Payments} installments for {Member Name}, {NYSLRS ID}.
• PayrollInformationalThis notification informs you to start taking service credit purchase deductions for a member beginning on the next available payroll cycle.
{Location Code}: Stop taking Service Credit deductions for {NYSLRS ID}
Please stop Service Credit Purchase deductions for the listed member.
• Payroll
• Personnel
InformationalThis notification informs you to stop taking service credit purchase deductions for a member beginning on the next available payroll cycle.
{Location Code}: Take deduction for deficiency for {NYSLRS ID}.
Take a pre-tax deduction of {Deduction Amount} for the listed member on your next report.
• Payroll
• Submitter
InformationalThis notification informs you to take a pre-tax deduction for a member the next time you report to NYSLRS.
{Location Code}: Termination date for {NYSLRS ID} Requested
Please confirm that {Member Name}, {NYSLRS ID} has terminated their employment and you have taken final contributions.
• PersonnelActionableThis notification advises you of a member's termination from employment. Please confirm the termination date with NYSLRS and take the final payments for this employee.
{Location Code}: The report you have uploaded has been posted.
The report you have uploaded has been posted. Select the link below to view the report summary and to view the actual payment amount owed for this report, net of available credits:
• Submitter
• Uploader
InformationalThis notification informs you that the report you uploaded has been accepted by NYSLRS. You may click the link in the notification to review a summary of the posted report and view the payment amount owed.
Member Enrollment Confirmation
Please navigate to the Member Contribution Rates Page to review updated enrollment and reporting information. There may be more than one update reflected on this page.
• Personnel
Note: If the Personnel security role has not been assigned, this notification will go to the Employer Reporting Submitter. If that role has not been assigned, it will go to the Payroll security role.
ActionableThis notification advises you to review the latest member enrollment information for an employee at your location. Please navigate to the Member Contribution Rates page to review the employee's contribution rate, as it may have changed from the rate you received upon completion of the employee's initial enrollment. This notification replaces the paper correspondence you would have received. You will receive a maximum of one notification per day in Retirement Online; however, there may be information for several members for review.
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